Privacy policy

Data controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the personal data collected on this website will be processed by:

• Owner: Vora House
• Activity: Design and manufacture of handmade furniture
• Location: Carrer del Cobalt 14, 08097. Barcelona, Spain
• Email: hello@vorahouse.com

Purpose of data processing

At Vora House we process the personal data that users provide to us for the following purposes:

• Handling enquiries made through the contact form or by email.
• Responding to requests for information about products or services.
• Managing orders, quotes or custom commissions.
• Sending commercial communications, if the user has given consent.
• Improving the browsing experience on the website.

Legal basis

Your data is processed on the basis of:

• The user's consent (art. 6.1.a GDPR).
• The performance of a contract or pre-contractual measures (art. 6.1.b GDPR).
• Compliance with legal obligations (art. 6.1.c GDPR).
• Vora House's legitimate interest in improving its services.

Data retention

Personal data will be kept:

• For as long as there is a commercial or contractual relationship.
• Until the user requests their deletion.
• For the periods required by tax or commercial law.

Data recipients

Personal data will not be shared with third parties, except where legally required or when necessary to provide the service (for example, hosting, email or payment providers), under confidentiality and data processing agreements.

User rights

Users may exercise the following rights:

• Access to their personal data
• Rectification of inaccurate data
• Erasure (right to be forgotten)
• Restriction of processing
• Objection to processing
• Data portability

To exercise these rights, you can send a request to hello@vorahouse.com, including a copy of your ID card or other identity document.

You can also file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

Data security

Vora House applies appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data, preventing its loss, alteration or unauthorised access.

Use of cookies

This website may use its own and third-party cookies to improve user browsing and analyse web traffic. For more information, see our Cookie Policy.

Commercial communications

Commercial communications will only be sent if the user has given prior consent. Users may unsubscribe from these communications at any time.

Changes to the privacy policy

Vora House reserves the right to amend this policy to reflect legislative changes or service improvements. The updated version will always be available on this page.